Talking to a trained counselling professional is different from having a chat with a friend or a family.
Counsellors are highly trained professionals in working with others therapeutically to enable the person to work through challenging times.
My counselling training lasted over 10 years and i continue to update my learning in different aspects to increase my skills and widen my knowledge. Also keeping up to date with the changes in policies and the government.
It takes a great deal of work and commitment in this profession to maintain good standards of work.